Welcome to Woodgrange Medical Practice
"CQC INSPECTED AND RATED OUTSTANDING"
EMERGENCY NOTICE TO OUR PATIENTS - A LARGE NUMBER OF OUR STAFF ARE OFF SICK.
We are inundated with calls to the practice and we are doing our very best despite being understaffed.
We advise to please ONLY contact us if it is absolutely necessary.
Due to the severity of the Covid-19 situation it may take longer for your call to be answered.
We thank you for your patience and understanding in these unprecedented times.
Please click above for more information
People who are unable to work more than 7 days due to Coronavirus (Covid-19) can now obtain an Isolation Note through a new online service.
The notes can be accesses through the NHS Website and NHS 111 Online.
After answering a few questions, an Isolation Note will be emailed instantly to the user.
If they don't have an email address, they can have the note sent to a trusted family member or friend, or directly to their employer.
The service can also be used to generate an isolation note on behalf of someone else.
The Isolation Note service has been created by the NHS and the Department for Work and Pensions (DWP)
Click on the following link if you need an Isolation Note
CORONAVIRUS - IMPORTANT INFORMATION
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.
These can be accessed at: NHS 111 - Covid-19
You can visit the NHS website for more information on Covid-19 - please click here: NHS Information on Covid-19
PRIVACY NOTICE INFORMATION
Click on the follwing link for more information - Sharing Information
You can get Advice or Treatment within 4 - 48 Hours (2 working Days)
We have introduced the Online Triage Service. You can get access to medical advice without having to pick up the phone or even come in to the practice.
You can avoid long waiting times on the telephone and beat the queues at the front desk.
Getting Started is Easy..!
Simply click on this Link and in the search bar type the symptoms or query that you have. This will produce a series of choices and forms. Click on the relevant one and submit it.
If you cannot find a suitable option to select for your symptom, then select 'Consult with a Doctor form'.
You will be contacted within 48 Hours (working days) about your symptom or query.
The Doctor will read the submitted form and deal with it within 48 Hours (2 working days).
The Doctor will attempt to call you twice from a WITHELD number. If there is no response then the case will be closed. You will need to resubmit a new form.
- Complex problems will always be booked in to see a Doctor
- Urgent problems will be dealt with on the day by telephone or asking you to come in
- Requests that need telephone advice can be addressed promptly
- Some problems may be more suitably dealt with in a specialist clinic e.g Chronic Disease clinic or pharmacist medication review clinic
If you have difficulty in completing the form our reception staff will be able to assist.
To ensure you get the best use out of the Online triage system you must ensure that you are set up to use our Online Services. Please speak to Reception about this.
You can also view your medical records online if you are registered to use Patient Access. To register for this service please contact reception.
ONLINE SYSTEMS ARE NOT SUITABLE FOR EMERGENCIES - IN AN EMERGENCY PLEASE CALL 999 OR 111 FOR AN URGENT MEDICAL PROBLEM.
(Site updated 20/03/2020)