The Language Shop Advocacy Service
For patients who require assistance with language translation during a consultation with one of Woodgrange Medical Practice’s Clinicians, we can organise for you a professional advocacy service so that a Health Advocate may assist you with translation during your appointment.
The Health Advocate, where clinically appropriate will translate via a telephone translation service, between the Clinician and patient. Telephone interpreters can be booked in advance.
This service is only available for pre-booked appointments. The advocacy service must be organised 5 working days in advance of your pre-booked appointment; please contact our reception staff who will organise this on your behalf.
|New Patient Health Checks||Woodgrange Medical Practice does not book Health Advocates for new patient health checks|
|Midwife appointments||If you plan to attend the surgery for a midwifery (midwife) appointment, Woodgrange Medical Practice does not book the advocate; Instead, we will call the antenatal advocate number who will organise an advocate on your behalf|